How to Choose the Right Surrogacy Agency: What Questions to Ask

Choosing a surrogacy agency is one of the most critical decisions intended parents will make on their journey to parenthood. The agency you select will guide you through every stage, so it’s essential to choose one that aligns with your values, needs, and expectations. At Surrogenics, we understand the importance of trust, transparency, and personalized care. This guide is designed to help you know what to look for in an agency, while subtly highlighting what sets us apart.

Key Questions to Ask When Selecting a Surrogacy Agency

1. What Is the Agency’s Track Record and Experience?When evaluating agencies, experience matters—but it’s also important to understand how that experience is structured. Some agencies may claim to have everything in-house, but this can blur the lines between what’s in the intended parents' best interest and what serves the agency. At Surrogenics, we believe in a model where independent experts handle the critical aspects like medical care and legal processes, allowing us to fully represent your interests. Our clinic and legal partners bring decades of combined experience, ensuring that you benefit from specialized knowledge while maintaining transparency and objectivity.

   
   

2. What Screening Processes Are in Place for Surrogates and Donors?A rigorous screening process is essential to ensure the health, safety, and commitment of surrogates and donors. Ask agencies how they select surrogates—what medical, psychological, and social criteria are considered? At Surrogenics, we pride ourselves on our meticulous screening process, where only a small percentage of applicants pass through our extensive evaluations. This ensures that intended parents are matched with surrogates who are fully committed, healthy, and aligned with their values.

   
   

3. What Legal Support Does the Agency Provide?Surrogacy involves navigating complex legal agreements and regulations. Ensure that the agency offers comprehensive legal support that covers everything from contracts to obtaining birth certificates and securing citizenship documents. The right agency will guide you through every legal step, making the process as smooth as possible. At Surrogenics, our legal partners specialize in international surrogacy, ensuring that all documentation and legal requirements are handled efficiently and in compliance with all relevant laws.

   
   

4. How Does the Agency Facilitate Communication and Support?Communication is key during the surrogacy journey. Ask how the agency keeps intended parents informed and involved. Do they offer a dedicated point of contact? How often can you expect updates? At Surrogenics, we go beyond standard communication by offering a secure, interactive portal where intended parents can access reports, photos, videos, and messages in real-time. We also assign a dedicated program coordinator fluent in English and Spanish to guide you through each step, offering personalized support tailored to your needs.

   
   

5. What Types of Surrogacy Programs Are Available?Surrogacy isn’t one-size-fits-all. Agencies should offer a variety of programs that cater to different needs and budgets. Ask about guaranteed programs, flexible options, and how costs are structured. Agencies that provide comprehensive options, like Surrogenics’ Baby Guaranteed and Double Baby Guaranteed programs, offer peace of mind with outcomes that align with your goals, whether you’re seeking a guaranteed outcome or a flexible approach that adapts to your situation.

   
   

6. What Are the Costs, and How Transparent Are They?Surrogacy is a significant financial investment, and it’s important to have a clear understanding of the costs involved. Ask for a detailed breakdown of fees and what’s included in each program. Transparent agencies should outline potential additional costs and avoid hidden fees. At Surrogenics, we offer price match assurance for similar services, ensuring you receive the best value without compromising on quality. We’re upfront about all fees, so you know exactly what to expect.

   
   

7. How Does the Agency Handle Unexpected Challenges?Surrogacy can be unpredictable, and it’s important to know how the agency handles complications or setbacks, such as failed transfers or medical concerns. A good agency will have contingency plans and protocols in place to manage these situations while keeping you informed and reassured. Surrogenics prioritizes transparency and communication, offering clear guidance during challenging moments, so you feel supported no matter what arises.

   
   

8. What is the Agency’s Approach to Ethics and Transparency?Ethical practices should be at the forefront of any surrogacy journey. Ask how the agency ensures the well-being of surrogates and whether they follow ethical guidelines that protect everyone involved. At Surrogenics, we take pride in our commitment to ethics, ensuring that our surrogates are well-compensated, supported, and fully informed. Our approach fosters trust, transparency, and mutual respect, which are critical to a successful surrogacy journey.

   
   

9. What Level of Personalized Care Can I Expect?Your surrogacy journey should feel personal, not like you’re just another case number. Ask how much personalized attention you’ll receive and whether the agency provides tailored care that fits your unique needs. Surrogenics offers a boutique approach, where each intended parent receives dedicated support throughout the journey. We believe in forming lasting relationships, making sure you’re not just a client but a valued partner in the process.

Final Thoughts: Making the Right Choice

Choosing a surrogacy agency is about finding the right fit for your needs, values, and vision. By asking these key questions, you’ll be better equipped to make a confident decision. At Surrogenics, we combine the expertise of our trusted clinic and legal partners, transparent practices, and personalized care to offer an unmatched surrogacy journey. Whether you’re just beginning to explore your options or are ready to start the process, we’re here to guide you every step of the way.

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